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Work history

I've run operations since 2007, from Microsoft programs at Moravia to a startup Clear later bought for $67.5M.

in operations
Since 2007
a year, Microsoft programs
$30M

Work log

  1. Since 2026

    General Manager, Messaging · Relay Commerce

    Three Shopify apps that help online stores send emails and texts and show social proof. I lead product, engineering, support and marketing, and I have the P&L.

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  2. 2025

    Operations lead · An early-stage AI startup

    An early-stage AI startup in the US. I worked with the founder and set up sprints, planning, reporting and the core tools.

  3. 2021-2025

    Managing Director · Olivine

    A remote product marketing agency, focused on the US. As Managing Director I had the full P&L. Revenue grew from about $1M to about $2M a year.

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  4. 2017-2021

    COO · Whyline

    B2B software that let people wait in line from their phone. I built and led its engineering, QA, analytics and operations teams. I worked on the airport bid that led Clear to buy the company for $67.5M.

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  5. 2011-2017

    Senior Operations & Program Lead, Microsoft Accounts · Moravia (now RWS)

    A localization company that translated software for clients like Microsoft. From 2014 I ran production for its Microsoft Cloud & Enterprise programs, about $30M a year. The team grew from 3 to 150 people.

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  6. 2007-2011

    Technical support, then project and production manager · TeleTech, then a localization company

    A call center, then a translation company. I started on the phones at TeleTech in Argentina, in technical support. By 2011 I was a production manager, running delivery for clients like Microsoft.

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What people said

  • Through his vision, dedication, and relentless focus on excellence, he not only led us to win the largest business in our industry but also built and flawlessly ran a world-class operational and delivery organization that consistently exceeded expectations. Daniel embodies what true leadership looks like — driving success not just through strategy, but through people and purpose.

    Tomas KratochvilFormer CEO, Moravia
  • Daniel took ownership of everything on the execution side — engineering direction, client implementations, customer support, recruiting. He let us focus on the product and the fundraise knowing the operation was in good hands.

    Michael TwerskyCo-Founder, Whyline
  • Daniel pushed us to be more ambitious. He designed the operational processes that drove the scale of our client base and gave us the confidence to go after bigger engagements, and more engagements. More than that, he's completely trustworthy and a true friend. Can't imagine growing and selling Olivine without him. I dearly hope we work together again someday. 10/10 would recommend to a friend!

    Rae LambertCo-Founder, Olivine

Spec

Current role
General Manager, Messaging, Relay Commerce (since May 2026)
Based in
Cascais, Portugal. From Argentina.
Languages
English and Spanish, native; Portuguese, professional
Education
Political Science and Government, Universidad Nacional de Rosario
Areas
P&L, operations at scale, engineering and product, program management, service delivery